At Delights, we are committed to ensuring that our website is accessible to all individuals, including those with disabilities. We strive to provide an inclusive and seamless digital experience for everyone, irrespective of their abilities. We continuously work towards maintaining compliance with accessibility standards and guidelines to make our site user-friendly for all.

Terms and Conditions

Terms & Conditions – Delights
Effective Date: [2025/08/13]
Welcome to Delights! By using our website, mobile app, or services, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. About Us
Delights is an online sweets delivery service offering a variety of confectionery products, delivered straight to your door.
2. Acceptance of Terms
By accessing our services, creating an account, or placing an order, you confirm that you:

Are at least 18 years old (or have parental/guardian consent).
Agree to comply with these Terms & Conditions and our Privacy Policy.

3. Ordering and Payment

All orders must be placed through our website or authorised sales channels.
Prices are listed in [Insert Currency] and include VAT (unless otherwise stated).
Payment must be made in full before we process your order.
We accept [insert payment methods e.g., Visa, MasterCard, EFT, etc.].

4. Delivery

We aim to deliver orders within the timeframe stated during checkout.
Delivery times may vary due to stock availability, courier delays, or public holidays.
We are not responsible for delays caused by incorrect delivery information provided by the customer.

5. Returns and Refunds

Due to the perishable nature of our products, returns are only accepted if the item is damaged or incorrect upon arrival.
Refund requests must be made within 48 hours of receiving your order, with proof (e.g., photos).
We reserve the right to replace or refund at our discretion.

6. Allergies and Ingredients

We make every effort to display accurate ingredient and allergen information.
However, products may be manufactured in facilities that handle nuts, dairy, gluten, or other allergens.
Customers are responsible for checking ingredient lists before consumption.

7. Pricing and Promotions

We guarantee lower prices compared to other stores for identical products where possible.
Prices and promotions are subject to change without notice.

8. Account Responsibility

You are responsible for keeping your account login details safe.
We are not liable for unauthorised purchases made using your account.

9. Limitation of Liability

Delights will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our liability is limited to the value of the order in question.

Terms and Conditions

Are at least 18 years old (or have parental/guardian consent).

Agree to comply with these Terms & Conditions and our Privacy Policy.

3. Ordering and Payment

All orders must be placed through our website or authorised sales channels.

Prices are listed in [Insert Currency] and include VAT (unless otherwise stated).

Payment must be made in full before we process your order.

We accept [insert payment methods e.g., Visa, MasterCard, EFT, etc.].

4. Delivery

We aim to deliver orders within the timeframe stated during checkout.

Delivery times may vary due to stock availability, courier delays, or public holidays.

We are not responsible for delays caused by incorrect delivery information provided by the customer.

5. Returns and Refunds

Due to the perishable nature of our products, returns are only accepted if the item is damaged or incorrect upon arrival.

Refund requests must be made within 48 hours of receiving your order, with proof (e.g., photos).

We reserve the right to replace or refund at our discretion.

6. Allergies and Ingredients

We make every effort to display accurate ingredient and allergen information.

However, products may be manufactured in facilities that handle nuts, dairy, gluten, or other allergens.

Customers are responsible for checking ingredient lists before consumption.

7. Pricing and Promotions

We guarantee lower prices compared to other stores for identical products where possible.

Prices and promotions are subject to change without notice.

8. Account Responsibility

You are responsible for keeping your account login details safe.

We are not liable for unauthorised purchases made using your account.

9. Limitation of Liability

Delights will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Our liability is limited to the value of the order in question.