top of page

Privacy Policy

Privacy Policy – Delights
Effective Date: [2025/08/13]
At Delights, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us, whether through our website, mobile app, or other services.

1. Information We Collect
When you use Delights, we may collect:

  • Personal Information: Your name, email address, phone number, delivery address, and payment details.

  • Order Information: Details of the sweets and products you purchase.

  • Technical Information: Your IP address, browser type, device information, and browsing activity on our site.

  • Communication Data: Messages, emails, or feedback you send to us.

2. How We Use Your Information
We use your information to:

  • Process and deliver your orders.

  • Provide customer support and respond to your inquiries.

  • Send order updates, promotions, and special offers (if you opt-in).

  • Improve our website, services, and product range.

  • Detect and prevent fraudulent activity.

3. Sharing Your Information
We respect your privacy and will never sell your personal information.
We may share your information with:

  • Delivery partners to ensure your sweets arrive quickly and safely.

  • Payment providers to process secure transactions.

  • Service providers who help us operate our website and marketing.

  • Legal authorities if required by law.

4. Cookies and Tracking
We use cookies and similar technologies to:

  • Remember your preferences and shopping cart.

  • Improve website performance and user experience.

  • Analyse visitor traffic for marketing and service improvements.
    You can disable cookies in your browser settings, but some site features may not work as intended.

5. Data Security
We implement security measures such as encryption, secure servers, and access controls to protect your personal data from unauthorized access, loss, or misuse.
6. Your Rights
You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your data.

  • Withdraw consent for marketing communications.

  • Request deletion of your personal data, subject to legal requirements.

To exercise your rights, contact us at [Insert Contact Email].
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated “Effective Date.”

bottom of page